When trains and buses are not in normal operation in Kyoto

In case of disasters

If you encounter a disaster or an accident while you are on board or at a station, please do not panic and follow instructions from a driver or a staff.

Earthquake
Typhoon / Heavy rain
Heavy snow

In case of accidents

In case of an accident, train services would be cancelled or delayed.
Please make sure of the latest information.
In case of a landslide, bus services would be detoured. Please make sure of the latest information.

In case of festivals and events

Buses may detour, therefore trains are recommended to travel to your destination.

Kyoto Marathon / February
Aoi Festival / May
Gion Festival / July
Jidai Matsuri / October

Check information

In case of disasters

NHK WORLD TV Latest News

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Change the settings of the app to receive push notification, in time of emergencies in two languages below.

English: Earthquake / Tsunami / Other Emergencies
Chinese: Earthquake / Tsunami

In normal times, you can watch the live streaming of NHK WORLD-JAPAN news.

Push Notification System

View the website
appstoregoogleplay

NHK WORLD-JAPAN Multilingual Radio

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You can listen to all programs of NHK WORLD-JAPAN's radio service in 17 languages with the free app.

View the website
appstoregoogleplay

Disaster information provider app Sefety tips

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Sefety tips app provides international visitors with information releted to disasters.[ in 5 languages ] English, Traditional Chinese, Simplified Chinese, Korean and Japanese

View the website
appstoregoogleplay

Japan. Official Travel App

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Japan. Official Travel App, a tourism information app for smartphones that notifies disaster information such as emargency eathquake reports and special weather warnings.[ in 4 languages ] English, Traditional Chinese, Simplified Chinese and Korean

View the website

Multilingual Speech Translation Application (VoiceTra)

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VoiceTra is a speech translation app that translates your speech into different languages. With an easy-to-use interface, you can also check whether the translation is correct. [ in 31 languages ]

View the website

Provided by the National Institute of Information and Communications Technology (NICT)

JNTO Tourist Information Center

JNTO Tourist Call Center JNTO accepts telephone inquiries in English, Chinese, Korean and Japanese

24 hours a day tel.03-3201-3331

Enjoy sightseeing by trains and buses

Would You Like To Enjoy Hands Free-Travel Around Kyoto?

Luggage and purchased items are delivered to your hotel on the day. Make your sightseeing in Kyoto easier and more exciting. How about strolling around Kyoto without any luggage in your hands?

View the website

Left-luggage and delivery services offered by 6 companies at Kyoto Station.

Crosta Kyoto Business Hours 8:00AM-2:00PM(Delivered by 5:00PM on the day)Price 1,000en per suitcase Tel. 075-352-5437 Kotochika Kyoto City Bus/Subway Information CenterBusiness Hours 7:30AM-0:00PM
(Delivered on the ay)Price 926en per suitcase Tel. 075-371-9866 Kyo KOKO Welcome Center Business Hours 9:00AM-2:00PM (Delivered by 6:00PM on the day)Price 1,000en per suitcase Tel.075-343-7277
Delivery Service at JR Kyoto Stn.Shinkansen Hachijo Exit Business Hours 9:00AM-2:00PM(Delivered by 5:00PM on the day) Price 1,000en per suitcase Tel.075-662-8255 Kansai Tourist Information Center Kyoto Business Hours 9:00AM-2:00PM
(Delivered by 6:00PM on the day) Price 1,00en0 per suitcase Tel.080-5336-7908 Kyoto Central Post Office Business Hours 9:00AM-0:00PM
(Delivered by 6:00PM on the day) Price 1,500en per suitcase Tel.075-365-2473

Tourist Information

Kyoto Station Building Information,Keihan Tourist Information Center GION-SHIJO, Randen Arashiyama Sta. Information, Hankyu Tourist Information Center, Kyoto, Kawaramachi Sanjo Tourist Information Center

View the website

Kyoto Station Map

View the website

Free Wi-Fi network

Kyoto WiFi Everyone can use it for free and 24 hours.

View the website

update in February, 2019.

Useful information / Apps

Arukumachi KYOTO Route Planner

Search information on trains, bus routes, travel times and fares.

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appstoregoogleplay

Embassies and Consulates in Japan

Website list of Embassies and Consulates in Japan.

viewwebsite

Kyoto City Guide Map for People Stranded in case of Disasters

viewwebsite

[ in 4 languages ] English, Chinese, Korean and Japanese

The Consumer Hotline for Tourists

tel.03-5449-0906 10:00AM-4:00PM (Monday -  Friday) [ in 6 languages ] English, Chinese, Korean, Thai, Vietnamese and Japanese

JNTO List of Medical Institutions which accept international visitors

Please add to your bookmarks in case of an emergency.

viewwebsite

Kyoto Tourist Information Center

tel.075-343-0548 8:30AM-7:00PM (Everyday) [ in 4 languages ] English, Chinese, Korean and Japanese

Trains and Buses Information Website

West JR Hankyu Railway Keihan Railway Kintetsu Railway Sagano Romantic Train Randen(Keifuku Railway) Eizan Railway yoto City Subway and Bus West JR bus West JR/Kyoto Travel Web